MARS ARCADE

Privacy Policy

Last updated: October 14, 2026 路 Version 2026-10

This policy explains what information MarsArcade ("we", "us") collects when you use Mars Arcade at marsarcade.com, why we collect it, who we share it with, and the choices you have. We keep it short and plain. If something is unclear, write to [email protected].

1. Who we are

Mars Arcade is a game room: you add funds to a wallet, play social games and game platforms, earn loyalty points and level up a hero mascot. The service is run by MarsArcade. You can reach us at [email protected] or through the Live chat inside the site.

2. Information we collect

  • Account details you give us: username, password (we store only a scrambled version, never the password itself), mobile phone number, your Facebook name and the link to your own profile, and optionally an email address.
  • Wallet and activity: deposits, game loads, redeems, cash-outs, Bitcoin or payment destinations you enter, loyalty points, game scores, hero and shop purchases, missions, referrals and a record of what you do on the site.
  • Game accounts: the usernames and passwords of the game platform accounts we create for you, so you can play.
  • Verification material: if you take part in referral rewards or social-sharing rewards, a photo of an ID, screenshots of your social profile or posts, the links to your posts, and the public profile name and number of followers or friends we check. We use this only to confirm you are a real person and the rewards are honest.
  • Messages: what you write in Live chat and to support, and what we send you in your inbox.
  • Device and technical data: IP address, browser, device type, pages visited, the ad or link you came from, and cookies (see section 9).
  • Notifications: if you allow push notifications, the address your browser gives us to send them.

We do not ask for your Facebook, Instagram, X or other social passwords. We never post for you.

3. How we use it

  • To run your account, wallet, deposits, loads, redeems and cash-outs, and to create your game accounts.
  • To pay and verify rewards (loyalty points, referrals, shares) and to stop fraud, duplicate accounts and abuse.
  • To reach you about your account, payments and support requests.
  • To keep the service secure, fix problems and improve it.
  • To follow the law and keep the financial records we are required to keep.

We do not sell your personal information.

4. Who we share it with

  • Payment providers (for example the GCash / gizmo.cash system, and TierLock and Binpay when they are enabled): to receive your deposits and send your cash-outs.
  • Game platforms: to create your game account, load it and redeem from it.
  • Service providers: our hosting and network security (for example Cloudflare and our server host), email and messaging providers, and the push notification services of your browser.
  • Our staff (cashiers and administrators), who can see what they need to do their job and are bound to keep it private.
  • Authorities, when the law requires it or to protect our users and our service from fraud or harm.

Your friends and other players never see your phone number, email, real name or Facebook link. Other players can see your username, hero and level, and what you choose to share on social media.

5. How long we keep it

We keep your account information while your account is open. Financial records (deposits, loads, redeems, cash-outs and the wallet history) must be kept for accounting, anti-fraud and legal reasons, so they are kept after an account is deleted, with your name, phone, email, Facebook details and other personal information removed (see section 7). Verification photos and screenshots are deleted when you delete your account.

6. Security

Passwords are stored scrambled. All traffic uses HTTPS. ID photos and screenshots are stored privately and only our review staff can open them. No system is perfectly secure, so please choose a strong password, never share it, and tell us at once if you think someone else got into your account.

7. Your choices and rights

  • See and correct your data: your profile page shows what we hold; ask us if anything is wrong.
  • Delete your account and personal data: use Delete my data. You can do it yourself, immediately, from your profile. We remove your name, phone, email, Facebook details, game account logins, social profile details, chat and notification data, hero and friends data. We keep only the financial records described above, and a one-way fingerprint of your phone number for 30 days, so the same number cannot immediately start over and collect the welcome rewards again.
  • Push notifications and marketing: you can turn them off in your browser at any time.
  • Depending on where you live, you may also have the right to ask for a copy of your data, to object to some uses, or to complain to your local data protection authority. Write to us and we will help.

8. Children

Mars Arcade is only for people who are 18 or older. We do not knowingly collect information from anyone younger. If you think a young person has an account, tell us and we will close it.

9. Cookies

We use the cookies that are needed for the site to work (keeping you signed in, security, remembering your theme) and a cookie that remembers which invite link or ad brought you here, so a referral or campaign is credited correctly. We do not use advertising cookies to follow you around other websites.

10. Other countries

Our service providers may process data in other countries. Where we do this, we use providers that protect information to a similar standard.

11. Changes to this policy

If we change this policy in a way that matters, we will update the date above and tell you in the site or by message. Using the site after a change means you accept it.

12. Contact

Questions or requests: [email protected].